Shipping and Delivery
For deliveries outside Hong Kong, we use Hongkong Post (which includes a tracking number that enables you to track your order online and the recipients are also required to sign upon order delivery) as our delivery company. Please note that we do NOT deliver to P.O. Boxes and hotels.
We generally process and ship the orders within 72 hours after we receive them. Please be aware that there are certain exceptions to shipping times due to credit card processing, large order volumes or item availability. If there is a delay in your order we will explain to you via email.
Below is the summary of delivery time per order.
|Airparcel||Within 3 weeks|
|Speedpost||4 - 7 Business Days|
The above are estimated delivery times only and we are not responsible for any delay due to Customs and/or duty regulations and procedures. Delivery time may vary, particularly during Christmas, New Year, Chinese New Year, Easter and other holiday periods. Although kskids.com cannot guarantee the delivery time, we will do our best to process orders as soon as we receive them.